Aling People, Process, and Technology Scaling with Precision
Where teams, tools, and workflows speak different languages — we make your business operate in harmony.
Your success story has gotten you to this point, but what comes next is intentional alignment. At 3 Tier, we specialize in crafting scalable solutions by connecting the dots between your teams, tools, and strategy. The result? A cohesive operation that drives growth and positions you to lead with confidence.
Value Overview
Leading Companies Choose 3 Tier
In today’s complex business landscape, clarity is power. 3 Tier delivers clarity by aligning your teams, systems, and strategy to eliminate friction, improve decision‑making, and accelerate execution. We don’t just advise — we build the structures that scale.
Impact Metrics
Planning Stage
transformations miss full potential due to:
- Lack of sponsorship
- Scope Creep
- Over promising capabilities
Build
Stage
costs associated with excessive customization
causing inflated costs post go live due to rework
Implement Stage
projects hit system downtime during Go-live Every 1 Hr Can cost up to $500,000
Run
Stage
ERP systems under-deliver; supplier delays alone drain an extra US $ 517 000 in avoidable yearly costs.
Our Framework. Your Reality.
Every company is different. That’s why we don’t apply static models. The 3‑Tier Framework™ adapts to your context — bringing structure without rigidity.
Strategic Diagnosis / Process Mapping
Identify misalignments, hidden inefficiencies and value-leak points. Visualize how work really flows, revealing gaps and bottlenecks uncovered in the diagnosis.
System Integration / Applied AI
Make tools and data pipelines work together, not against each other. Layer smart automation over the integrated stack—scale decisions without losing control.
KPI Design / Data Governance
Track what truly moves the needle and links to enterprise objectives. Secure, cleanse and standardize data so KPIs stay reliable and decision-ready.
Executive Enablement / Execution Coaching
Align leadership on strategy, incentives and cadence for change. Keep momentum alive with continuous coaching, course-correction and talent upskilling.
AI Advantage
At 3 Tier, we tailor AI to suit your needs. Our models will best fit in performance analytics, demand and supply forecasting, network optimization, and process documentation.
Meet the Mind
Behind 3 Tier
Zach Hill, Founder & Lead Consultant
With over 11 years of experience across supply chain, finance, and operations, Zach Hill is a seasoned strategist who has led transformation programs for global brands like FedEx, Walmart, Amazon, and Levi’s. Zach has served in VP and Director‑level roles and is known for his sharp understanding of operational complexity, data alignment, and leadership enablement. He brings a hands‑on, no‑nonsense approach to transformation — helping businesses eliminate friction and perform at their highest level.
Highlights:
- Specialist in Supply Chain Strategy, Data Alignment, and Process Improvement
- Led $20-40M automation initiatives across global delivery providers
- Served clients across Retail, Logistics, Fashion, and CPG sector
Certifications:
- Massachusetts institute of Technology:
o Supply Chain Analytics
o Supply Chain Fundamentals
o Supply Chain Network Design
o Supply Chain Technology
- Council for Supply Chain Management Professionals
- Massachusetts institute of Technology:
